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Cridland and Co
Cridland and Co
Testimonials

 

The best measure of success is what people are happy to say.

 

 DSC2905"I was apprehensive of trying to sell my very old cottage at a time when the housing market looked a bit slow, particularly since while I thought we had a lovely and interesting house, many people who looked at it sometimes described it as “ quirky”. Another concern was that the four Estate Agents I approached gave rather too large a range of valuations for the sale.

I am happy that I chose Cridland and Co.  James with his enthusiasm, imaginative approach and supported by an excellent team navigated through a difficult but in the end very successful path. We were very happy with the end product and had a purchaser who also found our house attractive."

Professor Sir George Radda - Weston on the Green

 

IMG 1550"We sold our house through Cridlands in Feb 2017.  We couldn't have asked for better service. 
 
The advice we received from James, prior to marketing our house, was honest and down to earth which meant that the house was marketed at a realistic price and the marketing information was well written, portraying the house in an accurate way. Due to this we were able to sell our house very quickly.  Selling our house was the easy part. James and the team kept us updated at every step of the way. Contacting us weekly to give us an update. Communication was excellent and certainly took a lot of the stress out of the selling process.
 
Buying our new house was a completely different story. The estate agent we were dealing with was very difficult to communicate with and we encountered several high hurdles during the buying process. 
 
I honestly believe had it not been for the pragmatic advice given to us by James and Oliver we may well have pulled out of the whole thing completely. Whenever I phoned them they always had time to listen and to help. They gave us extremely good advice that helped to overcome the problems we were having. 
 
I've also viewed 2 houses in the area with James, prior to putting ours on to the market. I walked into both houses thinking that they wouldn't work for us. 
James is such a good salesman that by the time I had viewed the house I could see myself living there. He does this by showing you the potential the house has, talking through your needs and how the house can fulfill them. 
 
I felt very comfortable during each viewing, I never felt pressurised, I did feel listened to and understood which in turn enabled me to see the full potential of how both houses could work for us. This was the main reason we chose Cridlands to sell our house with. 
 
I couldn't recommend Cridlands highly enough. They are what made our house move happen and we are very grateful to them."
 

Gill Hughes, Bicester

 

 

IMG 0164"Hi James,
 
Can I just say my heartfelt thanks for your smooth management of the sale of my mum's house. And particularly for your handling of all the personalities involved!
 
Thanks very much for your help,"
 
Alex, Chesterton - unsold by previous agents
 
 
 
 
 
 

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"Dear Becka,

Well we have now been in for about three weeks and it’s starting to feel more like home. Still not completely unpacked but the girls are happy now they all have their own room. We are hopefully putting in a planning application shortly to extend the property which will drag it into the 21st Century!

Thanks to James, Sarah and yourself for all your efforts in getting us over the line with our sale.  Not the easiest property to sell as a bit quirky but you succeeded where two other agents failed!

If I know anyone around here looking to sell, I certainly point them your way.

Regards"

Matt - Upper Heyford village.

Unsold previously with two other agents

 

Wilmere“We had a very special and unique property to sell, an Edwin Lutyens lodge that is a leasehold within a 40 acre property consisting of park land, a mansion and several other lodges. James did full justice to this significant historic property with his marketing, including contacting the Lutyens’s Society and attracting international interest. The Cridland team were a pleasure to work with throughout the process and I don’t hesitate to recommend them over larger and more established names that just don’t offer such personal, motivated and tailored service. “

Andrew D Roberts, Middleton Park

Unsold previously with another agent

 

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“Dealing with Cridland & Co has been a delight. James Cridland combines utter professionalism and trustworthiness with excellent personal skills. James quickly demonstrates that he has great breadth and depth of knowledge of the market. He works highly effectively for his clients to achieve their aims.

I would have no hesitation in recommending James and his firm”.  

Tony Roe, Beenham

 

 

 

Bay tree"My wife and I cannot praise James and his team at Cridland & Co highly enough. The entire sales procedure of our property was rendered perfectly smooth owing to their excellent professionalism, in-depth market knowledge, and friendly service. They did not leave a stone unturned and always went the extra mile for us. We wholeheartedly recommend them to all."

James and Grace Williams, Fritwell

 

 

 

 

Quoin"Cridland's were a great agency to work with.. and we felt they completely understood our house. Coupled with the clear compassion they also had for older properties and their ability to negotiate we were able to sell our property very quickly!"

Lucy and Adam Covell, Adderbury

 

 

 

 

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Harriet and I would like to thank you andyour team for getting us to completion of our first home. The help and support you have given us has been fantastic and I doubt we would have been in the house now if it weren't for your continued involvement. So a huge thanks to all.

Tobias and Harriet, Steeple Aston

 

 

 

IMG 0686"When I first read the reviews on the Cridlands website I must admit I thought - really?

However having now moved into the house I wanted to buy but had the sale fall through a year ago, I can honestly agree that everyone at Cridlands really did go the extra mile to make it happen. They made sure the brochure photos were right and spent ages talking to potential buyers. When the sale was agreed and things got sticky with the transaction they put in a lot of effort daily for several weeks to get us over the line. I would certainly recommend them."

Nick and Dara Masterson-Jones, Souldern 

Unsold by two agents prior to our coming onboard.

 

 

 

IMG 2501 copy"Cridlands has an outstanding reputation in the locality and after selling my house through them I understand why.

My only hesitation in using them was the fear that a small firm might not reach clients from afar, but I soon realized that the web makes such fears needless.

The service could not have been more zestful and helpful and pleasant and efficient and sensible. I am delighted I chose Cridlands."

Professor Worden, Souldern

 

 

 

IMG 3062 copy"Dear James,

Grace and I would like to thank you for the very efficient and professional and friendly way you and your team handled the sale of our house.

The fact that it was sold within a few days at about the asking price was brilliant and completion 6 weeks after putting it on the market was the icing on the cake. It is also testament to your diligence that once we had accepted the offer you kept a close eye on the legal process.

We are very pleased that we chose to put the house on the market with Cridland’s and the result speaks for itself. We would have no hesitation in recommending your firm to anyone else looking to sell their house locally.

Once again thank you, James, and to your team.

Kind regards"

Grace & Tony, Kirtlington

 

"Dear James and staff at Cridlands,

Many apologies for this letter being long overdue, but I want to say "thank you" for enabling me to achieve my dreams.

I approached you with a rather ambitious plan for a three-way move and I recall saying "Please, is there any chance you can work your magic?" And you did just that! Within ten hectic, and at times, nail-biting months you enabled me to sell a property, purchase my "forever home" and let another one.

Your experience, professionalism and warm, friendly approach is very much appreciated. Thank you SO much.

With kind regards,"

Mrs S, Kirtlington - sold one over asking price, let another that the "leading" local agent failed to let

 

8114352-exterior04-800-web 2"Dear Becka,

Thank you for your email of the 18th and I must apologise for my slow response! I wanted to speak with Dave before I sent you thanks for all your hard work during the sale of Sylvan.  We enjoyed working with James and team very much - upbeat, enthusiastic, efficient and feedback and regular communication were all most reassuring. A special mention for Chris in all of this, for the role he played in this particular production.

We enjoyed working through the strategy with James initially, and clearly he had done his homework on the house and the area.  Yes, it does help to live nearby!!

We would be very happy to recommend you to others - absolutely!  You are head and shoulders above others we have worked with.  We have no immediate suggestions for improvements and we are still in touch with James with regard to other projects we have already touched upon. These are early days and Christmas is all but upon us. 

Speaking of which, we hope that you all enjoy a well-earned rest over the festive period and no doubt we will be in touch once the batteries have re-charged.

Sincere thanks from us both,"

Mary Small, Kirtlington - unsold through two other agents, sold above Guide Price by us

 

 

IMG 6905"We got to know James and his team really well over the course of two years. They initially found a buyer for us within a couple of weeks when another estate agent had failed to do so for six months. Unfortunately by that time we had decided not to sell, due to changing circumstances.

18 months later when we decided to sell we asked James to sell the house which he did rather promptly. We were given a very professional, personalised and friendly service through out and we are very happy with the end result!"

Naima and Thomas, The Lane, Chesterton - Unsold by a previous large-chain agent.

 

 

8205395-exterior2"Dear James and Lucy,

We have now cleared out of Church End, leaving it in good nick. I hope that the new owners think it so too. We have been in friendly correspondence with them about details, all of which have now been satisfactorily sorted out.

So I now write simply to thank you for all that you did to sell the house for us. Your service was above all personal, friendly and effective. We would certainly suggest you to others.

Best wishes for the future"

Basil and Alison Eastwood, Church End, Somerton (a 15th Century Hall house) - unsold by THREE previous, "premium" agents

 

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"Dear James 

Can I thank you and your team for the excellent service provided to us with our house sale in Souldern and our move to Swanage. When we first met you we were impressed with your knowledge of the Oxfordshire villages and your enthusiasm for your work. That shone through all our dealings with you and your commitment to us. We felt you gave us a bespoke service and nothing was too much trouble. We are so pleased we chose Cridland. Thank you again, and if you are ever in Swanage look us up.

Regards"

Simon and Amanda Blake, Souldern 

 

 

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"We remain so grateful for the marvellous knack that you and your colleagues have of managing to stop a difficult process from becoming an irredeemable nightmare. Of course it mattered that you sold our house quickly and smoothly (twice). But, looking back, we would cheerfully recommend you for your style as much as anything else – more boundless energy than boring formality - you actually listened to what we wanted.”

Stephen Brett and Caroline Jenkins, of Robin House, Kirtlington - sold off market

 

"Dear James, Lucy and Jane,

Just a quick note to say THANK YOU for all your perseverance & efforts in getting us into a house! We can honestly say that, for us, it has been worth the wait. We are so happy here already!

We are particularly grateful for the effort you go to to maintain an amicable relationship between buyer and seller - very important in a small village like Kirtlington. We look forward to having our vendors round for drinks in the near future, in fact!

I hope our paths cross again.

All the best,"

Simon and Cress, buyers of Robin House, Kirtlington - sold off market

 

 

IMG 9413"Hi James

Just to say a big thank you for eveything you have done to make the sale of our property as smooth as it was.

I do hope that Linda is settling in and enjoying her new surroundings.

Regards,"

Susan Cockburn and Martin Andrews, Lower Heyford - unsold by previous agent

 

 

IMG 6579"Sorry for the long delay in getting back to you, but now we are at last reconnected to the outside world with landline, internet and mobile phones that work in the village - we were both with Vodafone and Steeple is a black spot - I though I'd drop you a line.  Maybe something to consider is network coverage in future house details, not a deal breaker, but we were flummoxed for a few days!

Anyway, we're all settled in to the house, with still much to do of course and have taken advantage of the marvelous shop and pub more than once!  The flower and produce show was a bit daunting - we shall have to up our game if we're not to be humiliated! It's a lovely village and everyone seems very friendly and the hill are doing us good on walks.

Thanks very much to you all at Cridland for managing us through the sale of Russet Road and offering advice on Bradshaw Close when things, to us at least, seemed to go awry with moving dates changing.  When we visited the former owners of Bradshaw Close, Mr & Mrs Wild, they were full of praise for Cridland's honesty and approach when they viewed some houses on your books.

All the best to you and the team, especially Chris, the new member. Please pass our thanks to Lucy when next you speak with her. 

Kindest Regards,"

Penny and Stuart Cummins, Ardley

 

 

IMG 5673 copy"I cannot rate Cridland @ Co highly enough. The photographs and the write up of my property made me want to buy it myself!
 
James, Lucy and Jane helped me get through what, at some points, could have been an unsettling experience……… through no fault of theirs.
 
Patricia Morris, Lynton Cottage, Middleton Stoney - unsold by previous agent.
 
 
 
 
 
 

IMG 7825"Dear James, Jane and Lucy,

I am writing to thank you for being so great to work with while I was buying Barn End.

despite the stress of the process, you were all patient, determined and kept a sense of humour about the whole thing. Barn End is fast becoming a lovely home and I am grateful for your part in the process.

With very best wishes,"

Gilly Page, Barn End, Stonesfield.

 

 

IMG 4595 copy"Thank you James, Lucy and Jane for all you did to achieve the sale of Wisteria House

From start to finish, through some hair raising times we felt really looked after. So markedly different to the big Agents.

Your enthusiasm, humour and really personal interest in selling our home was second to none.

Of course we have already recommended you to friends who may be thinking of selling their home, and will continue to do so

We are feeling quite sad not to be in touch still.but you never know we may be back one day!

All the very best"

Gilly and Tim Turner, Adderbury - unsold by a large agent over 6 months, sold by us in 3 weeks.

 

 

IMG 2100"Dear James, Lucy and Jane,

I cannot believe we have made it to the end of this amazing journey! My emotions over the past month have been all over the place!

Alan and I want you to know how much we appreciated all your efforts - and it seems to have been a mammoth task to sell Brecon House. You have been totally approachable, professional and understanding. You really "sold" the house by taking a real interest and doing your homework - you didn't just put it on the internet and give viewings - you followed up and kept us informed with valuable feedback.

We certainly would recommend you as a first class estate agent.

With our sincere thanks,"

Carol and Alan Gray, Bicester - unsold by a large agent over a prolonged period

 

IMG 0031"Dear James,

We would like to thank you very much for your professional but friendly approach to selling our house.  We really appreciate all the effort that you all invested in the process.  Despite the trials and tribulations encountered on the way, we always received reassurance and constructive help from you all.  We found your patience and persistence particularly valuable and, at times of stress, were kept sane by your seeming serenity and good cheer.

We’ve not always been positive about estate agents in the past, but we can honestly say that Cridlands provided a first class service, which we would unhesitatingly recommend to others (indeed we have on several occasions!).

We’d like to wish you and your team every success in the future; if you can maintain the level of personal service which we enjoyed while growing your business, so much the better for all concerned.

With thanks and very best wishes"

Jan and Alan Martin, Souldern - Previously unsold by a national agent

 

IMG 1288 copy"James, Lucy & Jane,

A note of thanks to you all for the excellent service and advice Cridland & Co offered from the very first meeting, through to the completion of the sale of our property in mid April 2015.

Our buyer had very specific dates to meet on the completion of their property and with great co-ordination between Cridland's and the legal parties involved, everything came together perfectly.

To any prospective buyers or sellers we would welcome Cridland & Co to you most warmly.

Seamus & Maxine - Bladon. Sold off-market

 

IMG 4712"Hi Lucy,

This is something I'd been meaning to do since the sale but have kept getting side tracked!

The service you all provided from the first contact to obtain a valuation to completion of sale was excellent, normally any house sale is fraught with issues but you dealt with everything so professionally we could almost forget about the process-confident that you were handling everything. We would (and have) recommended you to others and if we ever intend selling another property would come to you again.

Regards"

Chris Shirley, Benmead Road, Kidlington - from day of instruction to sale completion in 10 weeks!

 

IMG 1078"After having read many of the other testimonials on the Cridland and Co web site it is hard to find other things to add. Estate agents as a whole have a very poor reputation, not helped, even these days, by large national agents, who for the most part have very little interest in the client who is at the end of the day paying them, and who it seems are just looking to move you through the system. 

Having met Lucy some years ago whilst viewing a property, they were the immediate choice when re-marketing our house last year. Being old and quirky we said it would be a challenge, but this was taken in her stride, and after what can only be described as an eventful year, with a lost sale and other stresses, we moved just before Christmas. They were also able to sell another property for us, which again, although not easy, was a less fraught process, manly due to the speed with which the buyers wanted to proceed.

l can only say that if we were to move again any time soon, which we are not planning on doing, they would be the only call we would make. Lucy's positive attitude to viewings, and in our case James' determination to drive things through at the end where niggles with solicitor and buyer questions were concerned as well as a wealth of experience in the industry, and a massive local knowledge, means that you need look nowhere else for an agent.

If you are looking to move and are taking valuations from other agents, do so, but then use Cridland's as you will find them to be the best.

regards"

Claire and Mike, Kingham Nr Chipping Norton - sales of two adjoining properties, previously unsold by a local agent

 

 

Grasslands Testimonial shot"Thank you James. The eloquence of your emails is one of the reasons we managed to keep smiling throughout!

Huge thanks to you and your team, they really have been an absolute pleasure to deal with. And they certainly continue and compliment your company philosophy – it works, stick with it!

No doubt we will speak again but in the meantime, thank you and best wishes,

Kind regards,"

Ed Howe, Adderbury

Unsold by another agent, several bids through us

 

 

IMG 1778"Cridland & Co. came highly recommended, and indeed their service was exceptional. They offered sound advice and guidance on the way to a very satisfactory sale and smooth completion. Not only that, but they went far beyond their obligations to negotiate on my behalf on the purchase of my ideal new property, even organising the survey for me - a full 360 degree service. I enthusiastically recommend Cridlands - and they're great, warm people too."

 

Oliver Shaw, The Paddox, Oxford 

 

 

 

 

IMG 0830"James and Lucy were personable and professional in equal measure throughout, which made the sales process as stress-free as it could be.

We agreed a realistic guide price with Cridlands and they found a buyer who met it: not much more that one can ask for when selling a property!"

Melissa and Paul Chadderton, Lower Heyford

 

 

 

 

Belham Hayes

 

"Cridland and Co were fantastic. James quietly held onto our cash buyers while we lost one house and took time to find another, found another and managed to exchange and complete with our original cash buyers in under a month - 5 months and 5 days from offer.

This was an achievement made even more impressive as several other properties in our village, on with larger and higher profile agents, singularly failed to find purchasers throughout this period. He kept all parties reassured at each and every turn. His staff were very professional and did their best at all times to keep us informed and the viewings high at a difficult point in the market. Excellent skills. I hope they go far as it is very refreshing to have such a good experience."

Rachel and Charles Allen, Kencot

 

small front"We first tried Internet only Estate Agents – It might be felt to be the way to go for some but it didn’t work for us. 

Cridlands proved to be the exception that proves the rule with Estate Agents:

  • Sensible pricing
  • They’ve moved away from the expensive high street model
  • They give sound advice on pricing and the profile of people likely to buy your type of property
  • They find buyers of the right profile
  • They don’t give up and they take  a firm line on a sensible approach
  • Good value service and none of the expected Estate Agent bull***t!

In short, we felt Cridlands did well for us."

Pauline and Ron Barker, Souldern

Unsold by another agent, multiple bids through us

P4080023

 

"Woo-hoo! We'll be cracking open the bubbly tomorrow evening!

Thanks for everything, Cridlands have been fab, in particular with giving invaluable advice about tackling negotiations for our onward purchase. We have been heartily recommending you to everyone we know who is contemplating selling."

Ali and Simon Law, Kirtlington

 

 

 

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"James' photography skills, his knowledge of the market and enthusiasm have been impressive. 10 weeks from time of advertising to completion is wonderful and made possible with the dedicated monitoring of progress.  I found Jane and Lucy great too;  always there if need be for help or advice.

Certainly the best agent I have ever used.  Thank you very much James and team."

Liz Hall, Seller, North Oxford

 

Dear James and Lucy,

We just wanted to tell you we are so grateful for all you have done for us… your patience, your great sense of humour and all your help and tips during this process… All that have been priceless! We really appreciate it and wanted to say:

BIG THANKS!!!!!!

Again many thanks for everything! You are both great! I wish all the estate agents were at least half good as you are.

Angela and Angel, Buyers of the above, North Oxford

 

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"Having originally bought our house many years ago with yourself as the selling agent we knew we would approach you to sell it again when the time came. In the year it took for us to decide to put our house on the market you maintained contact in a supportive but not pushy way so when it came to the crunch (me deciding I wanted it to go on the market like RIGHT NOW please!)  you knew and understood us and our situation. Feeling understood was really important when big decisions needed making and ensured all advice you gave felt valid. That combined with finding a good buyer at asking price within a couple of weeks made for a good experience for us.  

Thanks also to Lucy who kept me sane during the sale itself - a end of day laugh always helps!  I would, and do recommend Cridland and Co estate agency to anyone who is considering embarking on this journey"

Sophie and Steve Gwilym, Woodstock

 

23 FrenchayDear James,

What a sad moment... with nothing more to sell, your great work on selling 21/23 Frenchay road will mark, as you say, the end of our long association. But we are going out on a high, with such a great price achieved. As you say, it far surpasses my/ our best expectations.

I have been very impressed by your professionalism, your calm approach, and, above all, your enthusiasm for the houses and their potential, which I am sure has rubbed off on the new owners.

I do wish your business a great future. And if I am passing through your part of the world, I would love to drop in. If you ever need my help in providing a recommendation, please let me know as I can recommend you and your team very highly.

Best wishes

Robin, Frenchay Road, Central Oxford

Sold after a bidding war for nearly 50% (£260,000) above guide price, in need of complete renovation.

 

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We had already discussed writing to you with a testimonial as we felt you and Lucy did an excellent job of getting the sale exchanged despite all the grief down the chain. Certainly, once it became clear that there was a real problem with Mr J, you guys really grasped the nettle and demonstrated real tenaciousness until it was over the line. We also really liked your no-nonsense, no bull approach on all aspects of the sale, but especially with the other agents.

We would, without hesitation, recommend you to other people considering selling their house in Somerton and would just say thank you very much indeed for all your assistance with ours.

We also very much appreciate the offer for future assistance should we ever need it.

With kind regards,

Matt & Caroline Sutton

(Sellers, Somerton - previously unsold with another agent)

 

"James, Lucy and Jane,

Hard to believe how quickly time has gone since being in the house; we are all very happy!

Thank you all so much for your help over the last few months (back to Mallow days) as your involvement has been appreciated to ensure the chain(s) kept on progressing. I know it was tense (and difficult) at times but I am sure you have seen worse.

Best of luck in the future and it has been a pleasure working with you.

Regards

David & Rachael."

(Buyers of the property above)

 

 

IMG 1111"We would like to thank James and Lucy for their excellent service in selling our house in Wendlebury. Any query was dealt with swiftly and with great satisfaction. We would recommend Cridland and Co to anyone wanting to sell their property"

Sue and Trevor Hudson, Wendlebury

(Sold above guide price in less than a week)

 

 

 

  

Old Mill Cottage

 

"James and his team did a brilliant job of finding a good number of suitable and interested potential buyers for our Grade II listed property, and had it sold in under a month, at a price which was in line with other big name valuations.

He and his team are a pleasure to work with. One cannot ask for more. And it does show up the normal "run of the mill" estate agents..."

Richard & Carolyn Hume-Rothery, Westcote Barton

 

 

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"We would like to thank you and Lucy for looking after us so well, and for finding us Libby and Spence who we know will take great care of Hillcrest. We hope your business continues to prosper, you certainly give a good service and work very hard.

Have a good Summer with your Morris - we haven't got our Minor up here yet!!

Very best wishes,"

Len and Jeanette, Kirtlington (previously unsold through another agent)

 

 

IMG 4445 copy 2"James Cridland and his staff set the bar high for their willingness to get the job done to the best satisfaction of their customers. In a stressful situation they keep their eyes on the ball and are not daunted by setbacks. I'm glad I stayed with them in a long process which finally gave me what I wanted."

Best wishes

Deirdre, Wolvercote

 

 

 

 

6 Nourse front

"We would thoroughly recommend Cridland and Co to anyone. The level of personal service and communication is, we know, far, far greater than other large, national agents. They have a tenacious spirit to get you where you want to go, all done with professionalism and a certain lightness of touch not apparent with other agents. Moving house is genuinely treated as the somewhat important activity it is rather than merely another transaction to get on the books. And good humour ALWAYS goes a long way!"

Tim and Jojo Goodfellow, sold in Woodeaton and bought in Wolvercote (the photo above), both through us

 

 

 

Charles st

 

We used Cridland & Co to buy and sell our house and couldn't have asked for more. James and Lucy are great; helpful, good humoured and honest from the outset. Always had time to show us around the house we were buying, never rushing us, and the same went for viewings on the house we were selling, Lucy spent a whole day at ours on viewings, and even got the hoover out at one point, you wouldn't get that with other agents!

Wouldn't move again without them, thanks James, Lucy, Jane and team."

Jo & Mike, sold in Charles Street (Oxford) and bought in Woodeaton (the photo above), both through us.

 

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"If you would prefer a personal service tailored to the individual, and people who care about the house and the vendor, James and Lucy are the estate agents for you. Thank you for making the selling of my house a pleasurable experience."

Liz Howe, Bletchingdon

 

 

 

 

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"James and his team provided an excellent service from the start to the end of our sale. His realistic and professional advice along with good humour and constant communication meant that it was a pleasure to deal with Cridlands. It’s not often estate agents get liked but here is one that will really do what they say, when they say in a way that adds value, not just wanting a fee!"

Julian and Paula Cordy, Wendlebury

(Unsold with another agent)

 

 

 

IMG 2399"Dear James,

Thank you once again for selling our house. After a couple of years trying, you delivered what no other estate could. Both yourself and Lucy by far and away exceed any expectations a client could have of their estate agent and you took a very protracted and stressful sale/purchase in your stride. Your enthusiasm and commitment, tireless work, attention to detail and ability to go not just that extra mile, but that extra 100 miles are second to none! You were always one step ahead of the game, pushing snail-paced solicitors when needed, contacting local authorities regarding boundaries etc. and generally offering a service that goes way and beyond mere Estate Agency. You also put us in contact with the fantastic Eileen Kennedy, an IFA who was also able to get us the mortgage that no other broker could.

In short, we would recommend no other. Cridland and Co are the bomb!"

Glen and Julie Simpson, Weston on the Green.

(Previously unsold via another agent)

 

IMG 2788 copy"Dear James

I thought I would write to express my sincere thanks for your help in selling my house. After getting absolutely nowhere with the "premium" national agent we first engaged, in contrast your approach couldn't have been more different - positive, refreshing, genuinely excited to be a part of our selling process. Quite apart from the fact that you found a great buyer at a strong price within a few weeks, the fact that you held the chain together through a myriad of hassles showed real determination and a depth of understanding.

If a new customer wants to ring me for a reference I am more than happy to speak to them and give a glowing recommendation. You were without doubt brilliant, my only regret is that you don't cover Leicestershire where we are currently selling other properties!"

Karen Keeling, Hook Norton, Nr Banbury

(Previously unsold with another agent)

 

Stone Cottage front A002aDear James and Lucy,

Just a short note to say thank you both for all your efforts in succesfully selling and completing the sale of our home in Wendlebury.

In particular Vivien and I would like to thank you for your continued diligence and wise counsel throughout the arduous process of selling our property. In particular the liaising between ourselves, the purchasers and both solicitors; this made the legal process much more straightforward than it might otherwise have been.

We would have no hesitation I recommending Cridland & Co to anyone looking for an estate agent in our area.

Once again, thank you very much."

Rob and Vivien Armstrong, Wendlebury

 

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"If you're thinking of selling your house, James, Lucy and the Cridlands team are the go to people. Estate Agents are not all the same. Cridlands showed real integrity, empathy and commitment to help change our circumstances, bringing not only expertise and knowledge, but also a respectful personal service. Despite the market and its challenges, they met our brief. Give them a try. You'll be glad you did."

Andy Jordan and Natalie Roberts, Bletchingdon

 

 

 

 

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"In terms of the service we received we have been absolutely delighted. I have never seen another agent produce blurb and photographs of such high quality (something I find staggering given the value of the asset being offered!). Ben's Mum actually rang us to say how impressed she was with the description! I have no doubt that all this contributed to us being able to accept an offer within 10 days of offering the property to the market and being able to break the previous ceiling price for the road."

Kate Thomas and Ben Coupland, Bicester

 

 

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"Dear James and Lucy

A huge thank you for selling our house and, most importantly for us, enabling us to buy our new family home. In the two years that it took, you were unfailingly polite, patient, friendly, helpful and always, always professional. And for anyone reading this it took two years because we were very fussy in finding the right place to buy. In that time Cridlands bought us plenty of firm offers and didn't bat an eyelid when we turned each one away (at least, not in our presence)! Be reassured by the fact that we had an offer at asking price within one week of being on the market. And when it came to crunch time we couldn't have been happier with the outcome. Furthermore, James even came and viewed prospective houses with us. You don't get service like this anywhere these days, let alone from an estate agent. We recommend you to anyone we come across who's thinking of selling, and of course we will turn to you if we ever find ourselves in the situation too. It will just be a question of whether you can bear to take us on again!

Best of luck.

Nick & Letty, Wolvercote, Oxford"

 

IMG 2788 copy"Hi Lucy,

To all the team, who took so much effort to accommodate my wishes, I would just like to say a huge ‘thank you’. I have been very impressed with the customer service, responsiveness and proactivity at Cridlands; the best I have ever experienced from an estate agent. If I ever move, I’ll be right on the phone, I can assure you. I would also whole-heartedly recommend you to anyone I meet in the area who are thinking of selling their home. Oh and BTW, please feel free to use this testimonial!

Best wishes"

Dr Sarah Morris, buyer in Hook Norton (which was unsold with the previous agent)

 

Craymier sunny front"Hi Lucy

We would like to say the following regarding the excellent service we received from James and yourself:

Both you and James were very helpful and extremely friendly.  Being proactive and not reactive in both finding a buyer and enabling the sale, meant that it all went through reasonably smoothly.  The small problem that occurred when contracts were due to be exchanged, not the fault of ourselves, our buyers or the people we were buying from, was quickly sorted out with James assistance.

Thank you once again for all your help. I would certainly recommend you to anyone and, in the very unlikely event, if we ever wanted to buy in the Ardley/Fewcott area again we would certainly contact you."

Brian and Margaret Steventon, Fewcott

(Previously unsold by another agent)

 

IMG 4273"Many thanks to you & James, Lucy!

It has been a pleasure having you both on board & thanks for everything! I will recommend you to all of my friends!

Yes, bubbly on ice & happiness I hope will come!

Best wishes & happiness to you both too!"

Pippa Simpson, Chipping Norton

 

 

IMG 5351"Dear Lucy,

Thank you for sending the Completion Letter and also for dropping off the brochure I can now send it to my anti-technology friend, no other way I am afraid!

I must say back in June when I was first in contact with you and you took the time to pick me up from home and take me to several properties to view I was very impressed. You knew all about the properties which I found refreshing after the bad experiences my son and I had received from mainstream agencies. The estate agents who dealt with the sale of our property were absolutely awful and you have now restored my faith.

At all times you have been helpful, courteous and even when I have seen you when you were "not on duty" you have gone the extra mile to help and keep us fully informed. Thank you very much indeed for making what is always a traumatic experience a pleasant one.

I would have no hesitation in recommending you and your company to anyone at all. Thank you for your kindness.

Best wishes"

Judy Hodgson

Purchaser of Oak Cottage, Middleton Stoney

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"Having recently sold our period cottage through Cridlands, I would have no hesitation in recommending them to anyone considering marketing their property.

An extremely professional team, they were thorough, detailed and above all, customer focused. Their knowledge of the local area is excellent and by specialising, they are well placed to provide informed advice and guidance on both pricing and marketing. Their service offering is based on developing individual, one to one relationships and as such, gives you the confidence to deal with any member of the team."

Claire and Kevin Rose, Kirtlington 

(previously unsold by another agent)

 

IMG 2484"Although there may be a faint possibility of a slip 'twixt cup and lip, nevertheless I am going to be positive for the first and last time in my life and express my admiration for the successful work you have both carried out on our behalf. House selling, especially for the vendor, is not a step to be taken lightly, given the complexities of human nature and, even worse, the byzantine practices of the legal profession, as it so pompously calls itself. In the face of such challenges you have maintained your professionalism with enthusiasm, warmth and humour, and I do feel we have almost had a good time. Indeed, so much so that I look forward to selling our other house in Herefordshire with you as soon as possible. Would a week on Tuesday suit you?! Of course, I should prefer it if you were to do the viewings yourselves. Surely that is not too much to ask now, is it?
 
If ever you are stuck for a reference in order to sway an unimpressionable potential vendor, send him or her to see me. I shall recount tales of remote garage-like offices and antidiluvian horseless carriages, of boundless energy and unfailing optimism, as well as much appreciated integrity and sympathetic listening. If cups of tea and fig rolls are not offered to those who bravely venture out to the international nerve centre, it is only because the focus is on selling houses, not hot cakes. If that glass monolith set in the glorious Cotswold landscape hasn't got one potted plant, it is only because you have chosen to let nature, raw in tooth and claw, speak for itself. Most admirable on both counts.
 
With both our best wishes for the future, in whatever field that may be"
 
Andrew & Linda, Squitchey Lane, Oxford
 

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"Thanks again to you and James for the excellent service you provided; we were particularly impressed with the high standards you set for communicating with us as clients but also with the rest of the chain. 

The service you gave was consistently good and was far superior to the level of inertia and ineptitude we saw from the agent dealing with our purchase. 

We took you on as agents even though you did not have an office in the town because it was immediately evident that you had a fresh approach to selling houses which did not end with getting an offer accepted, but included bringing your experience to bear in chasing the chain to get us through to completion. 

We appreciated the honest, direct and personable way in which you and James dealt with us and would certainly recommend you wholeheartedly to others.

best wishes for your continuing success.

Simone and Pete, Brackley

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"We would like to thank you and James for making what is normally a very stressful time, just that little bit less stressful. 

You both went over and above the call of duty and made molehills out of mountains; for this and the care you showed us I would not hesitate to recommend your Company. Barry and I wish you great and deserved success for the future."

Barry and Lorraine Debenham, Deddington

(Previously unsold by another agent, sold above guide price by us)

 

 

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"When I compare Cridlands to other estate agents, there really is no comparison. Selling and buying a house can be a very stressful process, especially when moving counties, but James Cridland and his team made it very smooth indeed for us. They went the extra mile time and again, and it was so refreshing not to have to chase them for an answer - they were always already on to it and contacted us first. They were also marvellous at chasing solicitors to help get things moving along! We are thankful for their fantastic customer relations and attention to detail, and would highly recommend Cridlands. Thanks for helping us to find our lovely new home!

Verity - Kirtlington (previously Cambridge)

 

 

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"In my experience Estate Agents are all much of a muchness. They all do the same thing, use the same media and they generally over promise and under deliver.  Cridlands however are the complete exception to the rule.  I recently sold a property through James and Lucy and they have been incredible throughout what ended up being quite a stressful and lengthy process.

Cridlands are exactly what Estate Agents should be;  open, honest, responsive, fair and above all very client focussed.  It was so refreshing to have total faith that my agent was doing their utmost on my behalf.  They are a credit to their industry and I would recommend them to anyone without hesitation.  I only wish Cridlands was nationally based because I’d never use a different agent. Hopefully in time they will be, for now though they are by far in a class of their own in Oxfordshire and surrounding area."

Rebecca Barnett, Chesterton

(Previously unsold through another agent)

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"I had been trying to sell my house for two years, using other estate agents. When I gave Cridland & Co the instruction, James and Lucy found a buyer within a few weeks. Then began the stress and difficulties further along the chain. During the following weeks James and Lucy were fantastic, always available on the phone, text or e-mail, keeping all parties up to date with any developments. They provided me with much needed support and advice to get through to completion and retain my sanity! The personal service they provide is 'second to none' always going the extra mile. I wouldn't hesitate to recommend them to friends to sell their homes.

Thank you James and Lucy for helping me find my perfect new home and start a new chapter in my life."

Nicola Spence, Weston on the Green

(unsold with other agents over two years!)

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"We would like to thank you for selling our house and recommend Cridlands to other potential vendors.
 
Our decision to engage Cridlands to market our home proved to be the right choice. Not only did you achieve our target figure during such a bad marketing period but your hard work and professionalism held the sale together through your skilled communication with all the other agents, solicitors and their clients. Without your efforts we would, I'm sure, have lost both our sale and purchase.
 
It should be noted that the other two agents involved in our chain were competing for our instruction, (one quite aggressively) so again we were right to choose Cridlands. Thank you again for all your efforts. We can recommend with confidence, that anyone wishing to sell their property should instruct Cridlands & Co. A more competent, professional and friendly firm cannot be found."
 
John & Linda Bews, Middle Barton

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"James Cridland pushes the usual boundary of estate agents into touch,  offering far more that just a buy or sell. The service, attention, hand holding and communication made for a smooth and efficient move.  A pleasure to deal with, thank you both James and Lucy."

The Willison family, Woodeaton (nr Oxford)

(sold at the best price yet paid in the development)

 

 

 

 

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"Many thanks to you and to Lucy for all of your hard work and support on the sale and purchase. I can honestly say that Cridlands’ service was wonderful and quite unlike any other estate agent I have come across in the past. I was always reassured by the knowledge that you were on top of each aspect of the transaction and made sure that it moved along from week to week. I also appreciated your ability to look for solutions to problems encountered on the way.  I think I also mentioned that friends commented on what a good pitch you made in respect of the property at The Paddox, especially the photos."

Michael Edwards, Summertown

(sold in less than 2 weeks)

 

 

IMG_6738"Dear James,

I write to thank you and Lucy for all the time and effort you invested in selling my home. You are certainly very proactive and one step ahead of the competition when it comes to ideas and strategy, and you combine this with a refreshing approach to the job, which definitely brings results.

Many, many thanks"

Jean Leece - Upper Heyford

(sold after nearly two years with other agents)

 

 

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"Thank you very much for all your help, guidance and tenacity in achieving the house's sale and ensuring everything ran as smoothly as possible. From our early initial meeting I had every confidence in your approach and this was borne out time and again through the many issues involved in buying and selling propertiers. Your foresight and advice offered me the opportunity to address a potential issue before it became a problem, I feel it made for an excellent sale which both the others in the chain and I were all happy with."

Mark MacIntosh-Watson, Wendlebury

 

  

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"We chose Cridland and Co because of their extensive local knowledge and exceptional personalized service. They were spot on with the sale price and with over 20 viewings in the first two weeks despite a 'slow' market.

Even after we found our buyer, Lucy and James were focused on chasing the chain, advising on surveyers and reports and did not rest till we exchanged and then completed.

The best aspect of their service was the personal touch they gave us, we were kept in touch regulary by email, phone or text and this really helped.

We would both definitely recommend Cridland and Co to any sellers and will be using them if we ever have to move again. Thank you so much."

Becky and Kassim, Woodstock now Combe

(bought through James while with a previous firm) 

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"We are utterly delighted with the service from Cridlands, and would absolutely without reservation recommend this estate agents.
 
Both James and Lucy have been so helpful and made what is never a delight a very good experience. It is the feeling of dealing with people who are actually interested that makes the difference.
 
James is charm itself and Lucy quite lovely. We really would not consider another agent although my Mum, whose move this has been, hopes not to move again in any hurry or ever!"
 
Ms Rosborough, Wendlebury
 
(Previously unsold by another agent) 

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"James and Lucy provided an excellent professional service which resulted in a quick sale for a higher price than expected. There were some difficult decisions along the way with our sale and purchase and both James and Lucy gave us very timely advice. We could not recommend them highly enough."

Mr Sloman, Jericho, Oxford

(Both bought and sold through James)

 

 

 

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"James and Lucy worked hard on our house sale and secured a buyer within a short space of time, unfortunately due to no fault of their own, we lost our initial buyer, 2 days before exchange. James and Lucy sold our property again within the week.  They have shown great professionalism, efficiency and optimism throughout our moving experience.

Their personalities and passion for the whole house buying and selling experience is infectious and we could not have believed our experience would end with us buying what we believe will be our family home for years to come.

We would have no hesitation in recommending Cridland and Co to anyone who wants an estate agent who is always enthusiastic, keeps you informed every step of the way, goes out of their way to help and inform you, has a great knowledge of the local area and who are genuinely interested in you as a person/family and helping to secure what you believe is your ideal property.

We wish Cridland and Co every success for the future as it is thoroughly deserved, they are in our opinion quite simply the best in the business."

Paul and Julie French, Kirtlington 

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"We decided to use Cridland and Co because they had been personally recommended to us.

They were realistic, enthusiastic, and very helpful, throughout the whole process. Their understanding of older properties, considerable knowledge of the local area, and friendly approach, helped greatly.

Cridland and Co offer the complete service which included a recommendation for an excellent local conveyancing solicitor.

All the best, keep up the good work"

Kit and Sam Lawson, Great Rollright

(previously unsold by another agent)

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"We were on the market for over a year with an estate agent who could not have done less for us.  For a long time, we just presumed that the complete absence of service was because of the very quiet housing market in the area.  In July 2012, noticing the number of 'Under Offer' signs around on Cridland boards, we invited James to come and talk to us.

What a difference! James realises that buying and selling houses is at least as much about people as it is about property. He and Lucy took time and trouble, getting to know us and thinking about how best to market our house. Within a week we had serious viewers, and within four weeks we had a buyer. Throughout what can be the nightmare process of negotiating towards exchange and completion, James and Lucy proved to be faultless communicators, getting the buyers' questions answered and ironing out any potential hitches or delays.

Eight weeks later, here we are, in the house - and the part of the country - we had dreamed of.

It goes without saying that we have no hesitation whatsoever in recommending Cridlands to anyone thinking about trying to sell their house. For warm, friendly, personal service from a family firm who will take infinite pains to look after you, you could not do better."

Dr and Dr McBride, Bletchingdon

(Previously unsold by another agent)

 

IMG_9071_copy"We are now settled in our new home and want to thank you all at Cridland and Co for enabling the sale of our property with outstanding ease and professionalism, From day one you gained our confidence in your judgements and tireless efforts in marketing our property. Your excellent customer service is a rare event these days and your integrity is to be admired. We will in particular remember your friendly and sensitive approach towqrds us when we felt things maybe weren't moving along as fast as we would have liked them to through no particular person's fault.

Your enthusiasm and that of your team are to be highly recommended. This is the second property you have successfully marketed for our family (my Mother's being the first), we cannot stress highly enough how much we wish you all at Cridland and Co great success."

Paul and Natasha, Kirtlington

(Previously marketed unsuccessfully by another agent before we opened our doors!)

 

IMG_3505"Having known James and Lucy when selling my previous property I had no hesitation in instructing them to sell my current home in their new incarnation as Cridland and Co. They did not disappoint.

Their mix of knowledge combined with down to earth solid advice resulted in a fast sale, at asking price to buyers with no chain behind them. Their communication whilst the sale was going through was second to none. I would have no hesitation in recommending them to all."

Mr and Mrs Verhoeven, Woodstock

(previously unsold by another agent before we opened!)

 

 

 

IMG_3266_copy"The convoluted legal procedures, seemingly endless chains of involvement, the obstacles that frustrate, vendors' and buyers' rollercoaster circuit of euphoria and despair... These are the things that truly test the mettle of an estate agent and Cridlands have excelled where others would undoubtedly have stumbled.

Keeping the momentum, problem-solving and sharing his unwavering optimism, James concludes a tricky property deal with all the smoothness of a seemingly straightforward transaction."

Mr and Mrs Dew, Oxford

(Maisonette and shop, sold in 7 days at guide price)

 

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"I hope you had a lovely weekend?  Ours, as you can imagine, was pretty busy moving boxes in, unpacking the boxes and then trying to get rid of the boxes but it's all done now and we are very happy!

I know you were working on behalf of Vanessa and Mark, but you were a star from start to finish throughout this whole process for Adam and myself too! Having dealt with a few estate agents during the process of trying to buy a property, I can honestly say you have been by far the most friendly, efficient, and reliable of them all.

You were always a pleasure to speak to and I felt that if I ever had any questions, I could approach you and I also learnt quickly that I could always expect a prompt response.  In fact, I think you were always at least 30 mins ahead of everyone else with the updates!

Thank you for thinking of us when the original buyer fell through.  I hope everyone feels the same way, in that it all worked out for the best for all of us in the end. "

Fiona Hazelden - purchaser, Bletchingdon

 

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"Now that the dust has settled I thought I would drop you a brief note to say how much Ann and I appreciate the excellent work you and Lucy put in to achieve the sale of our Bliss Mill property. This was quite an unusual apartment in an historic listed block which clearly appealed to your talents in finding an unusual purchaser to match. You made the whole process relatively painless and we are all pleased with a successful outcome and a job well done. I would be happy to act as a reference in the unlikely event one may be needed."

Mr Rigby - Chipping Norton

 

 

IMG_2684_copy"You could not hope for a better team on your side than James and Lucy! We consider ourselves extremely lucky to have been in the fortunate position of both selling our house with them and buying our new house through them. Their pro-active, passionate approach, attention to detail, enthusiasm, and constant communication across the chain of buyers and sellers ensured that we were able to achieve our dream of moving to the countryside while ensuring the house we were selling got some lovely new owners too!

Thank you James and Lucy - you have made the whole journey of our house sale and new purchase much less stressful, and much more enjoyable, than we had ever believed it could be."

Kate and Mark De Villiers - sellers, once Oxford now Kirtlington!

"Cridland & Co is the polar opposite of the typical estate agent; they are helpful, honest and always go the extra mile - even at 10pm at night! They made what was becoming an extremely fraught experience manageable and remained professional, friendly and available throughout the process. James and Lucy are a dream team to work with!"

Michelle and Ian Phillips - buyers of the above

 

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"Thank you very much for all of your assistance in the sale and purchase, the whole process was handled efficiently and speedily by yourself and James, and we really appreciated your honesty in all matters"

Jo Fuller o.b.o. Mrs Baker

(Sold in Bicester, bought in Wendlebury, both through Cridland and Co)

 

 

 

IMG_2815"We have nothing but praise for Cridland & Co and have in fact referred friends to him, who are now on their books.  James' knowledge of the local market is extensive and this comes across both in his presentation to you and the quality and professionalism of the brochures produced.

A national estate agent previously marketed our property for over 7 months and only managed to arrange 2 viewings!  James arranged 3 viewings within 10 days and the property was under offer 4 days later!!  His enthusiasm and friendly manner and willingness to go the extra mile is a refreshing change and he worked hard to ensure that our sale proceeded smoothly, even to the point of offering to assist with our purchases!

Well done to James and Lucy, and good luck in the future."

Jane and Les Lewis, Bletchingdon

(Previously unsold by another agent)

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"The team at Cridland's were enthusiastic, knowledgeable and very supportive throughout the whole process. Precisely what you need when buying/selling a house. Thanks so much - you were amazing!"

Suzanne and Matt Mowat, Weston on the Green

(Previously unsold by another agent)

 

 

 

IMG_9894_copy"Thankyou Cridlands! The beauty of James' approach to house selling/buying is that he enjoys it and it's infectious. Miraculously he makes the
whole process an effortless pleasure.

Now that's what I call a gift."

Ms Emma Stacey, Chipping Norton

(Previously unsold by 2 different agents)

 

 

 

 

"James Cridland recently sold my large detached house on a busy main road for me within days of the house appearing
on the market.  The house had three large double bedrooms, lots of storage

IMG_6032_copyspace and a lovely south-facing garden. James Cridland reasonably priced the house and took excellent photos including one of the loft because it had the potential to add an extra two bedrooms and another bathroom to the living space within the house.  Other houses on the same side of the road had been on the market for months or even years before they were sold.

When a structural problem with a gable wall was discovered by the purchaser’s surveyor James Cridland provided help and advice that far surpassed my expectations about the service an Estate Agent would offer a client.  His services included finding out about the type of complicated scaffolding that could be used to effect the repair so  access on the ground to  a neighbouring property that would be difficult to obtain was not needed, and he kept the buyers on board throughout the time it took to repair my property.

I would highly recommend the services of Cridland & Co to anyone in Oxford and surrounding villages and towns thinking of selling their house."

Dr Willmott, seller - North Oxford

 

"We've been looking for a home for some time now and have met plenty of estate agents; some live up to their stereotypes whereas others are utterly lovely. I'm so pleased to say that we've had nothing but a positive experience with the staff at Cridlands. Straight talking, not pushy, professional and patient. I would go out of my way to recommend this company to any and all who are looking for a great experience when buying their new home. Thanks Lucy, thanks James!"

James & Gabs - viewers

 

"After much discussion we have decided to go for another property that we saw.
I just wanted to say thank you to you for putting so much effort into the house hunt. Out of the estate agents that we have met you really stand out as the most helpful and professional. I would be grateful if you can pass my comments to your manager.

Hopefully our property purchase will go through.  But if not we will make you our first port of call!
Thanks again"
 
Mrs M - viewer

 

 

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"We were very impressed with the service received from James & Lucy in the sale of our flat.  It was put to market very quickly, and under offer at full asking within 2 weeks...what more could you ask for?!  We needed a quick sale in order to purchase another business where the funding had fallen through and are very glad we asked Cridlands to assist"

Chris and Alice Cozens, sellers - North Oxford

(Sold in a week, bought originally through James Cridland)

 

 

 

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"Having recently moved house we chose to sell through Cridland and Co, and were delighted with the service we received. We found James and Lucy to be extremely professional but with a personal touch throughout the whole process. James was very helpful during the initial stages in sharing his vast knowledge of both the local area and the housing market. We would have no hesitation in recommending Cridland and Co to anyone looking to sell their property."
 
Simon & Catherine Smith, sellers - Kirtlington

 

"Having dealt with numerous estate agents throughout our search for a house it was refreshing to come across Cridland and Co who were extremely knowledgeable, approachable and responsive. They clearly place a great deal of attention on offering a personal service."

Nick Crossley - Buyer

 

 

 

 

 

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"We wanted to write to you to express our sincere thanks for a fantastic service that you & Lucy have provided to us. The sale of our cottage was so straight forward, stress free and painless, which is a massive contrast to previous house sales we have experienced.

One of the fundamental strengths of your team is the proactive support combined with excellent communication and strong diplomacy. We will absolutely recommend you to people we know and we would definitely want to use you in the future. Thank you again."

Chris & Debbie Harvey, Fifield

(Previously unsold by another agent)

 

Kits_Coty_cropped_front_copy"Cridlands – a refreshing experience of estate agency! James has delivered a good sale for us in a difficult market, without causing us stress in the process, which we were rather dreading.  Cridlands have surpassed our expectations by excellent communication, genuine interest, attention to detail and a highly personal approach to estate agency. We would not hesitate to recommend."
Mary Palmer, Lower Brailes - seller

 

"My wife and I had lost two house purchases back-to-back when we proceeded with a property listed with Cridland & Co. Our experience with estate agents to that point had been predictably disappointing. Along came James and Lucy and redefined customer service, consistently going way beyond the call of duty.

They were an absolute pleasure to deal with and we would trust them with any house move in the future.

Cridland and Co are exactly what other estate agents should aspire to become."

Jordan and Vikki Scott - buyers



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"We can't thank you enough. To have 3 potential buyers within the first week of marketing our property was totally unexpected and a fantastic achievement! You clearly have an understanding of the market, a natural affinity with people and your infectious enthusiasm inspires confidence in buyers and sellers alike. We have, and will, continue to recommend your services to friends.

Mr & Mrs Dew, nr Chipping Norton"

(Sold in 10 days at guide price)

 
 
 
 
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"I met James 2 years ago and was very impressed with his excellent knowledge of buying and selling houses and particularly by his willingness and helpfulness, hence when I decided to market my house in 2011 I tracked him down. His best quality is always being available on the phone and having time to chat to you.  As a single person downsizing I really appreciated his kindness and support throughout.
 
James is very professional and also extremely knowledgeable about who to contact for a good solicitor, architect, builder, plumber, carpenter, or anyone else required in fact.  He simply knows everything you need to know and will always go that extra mile. He has a great sense of humour and is also a master with a screwdriver! Nothing is too much trouble for him before and long after you've moved house!
 
I would thoroughly recommend him to anyone!"

Vanessa Maundrell, Long Hanborough

(Sold in 21 days, above the guide price)

 

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"I cannot recommend Cridland and Co highly enough. In an uncertain economic climate, especially in the housing market, James had secured the sale of my property within the first few weeks of advertising. Throughout the whole process James' property management skills were outstanding, his bubbly enthusiasm (that is infectious) alongside his professionalism made the transaction stress-free. Cridland and Co kept me fully informed from day one; in fact the completion date was upon me before I knew it. I know it was James' integrity and interpersonal skills that enabled the success of the sale.

Nothing was too much trouble and any concerns I had throughout the transition period were always speedily dealth with. I have bought and sold property in the past but have never come across an agent that puts so much care and attention into a sale.

I can only wish Cridland and Co the success they rightly deserve in the future. Thank you."

Barbara Rees, Wendlebury

(Previously unsold by another agent)

 

IMG_1947"Following a failed attempt by an alternative agent, we recently sold our house through Cridlands. In our view this was mainly as a result of the significant efforts of James and Lucy. Despite the nature of the property limiting the number of potential purchasers, Cridlands were proactive, without being pushy, throughout the process. Following viewings, feedback was always promptly provided allowing us to understand themes and agree changes to the presentation of the property and the marketing campaign. Cridlands have an excellent knowledge of the local area, the local property market and an ability to understand and react to the needs of buyers and sellers alike. This all makes achieving a 'willing buyer and a willing seller' a much more likely event.

In addition to the pre-sale process, a further area where Cridlands provided excellent support and assistance was from acceptance of offer to exchange. Unlike most estate agents, a proactive approach was taken during this stage with regular updates provided and the communication gap being filled by James and Lucy taking the trouble to contact several links in the chain. This was all achieved with the level of professionalism that is a feature of the firm including an understanding of the right times to apply pressure.

We would have no hesitation in using Cridlands again and would highly recommend their services if you decide to sell your property in the Oxfordshire area."

Mr and Mrs Jones, Kirtlington - sellers

(previously unsold by another agent)

 

 

"We just wanted to say thank you for all your help and support whilst we were buying Dashwood Mews. In comparison to other estate agents you are head and shoulders above in terms of communication, assistance, information and manner. There are numerous occasions where James talked me off the ledge, so to speak, and I truly believe that without his involvement the chain would have collapsed at several different points.

This is even more impressive when taken in to account with the fact that I was a buyer, rather than vendor, so Cridland & Co had no financial contract with us. If other estate agents were able to reach even close to the benchmark that Cridland & Co have set, then the estate agency business as a whole would undergo a dramatic change for the better. We have recommended you to all and sundry and wish you a long and prosperous future for the company - if we ever have to sell, we will be coming back to you!"

Jo and David Richardson - buyers of the above

 

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"We can't thank you enough for helping us through the process of moving home - something we hadn't faced for over 20 years. At such a difficult time we were amazed at how successful your marketing approach proved to be.

There is just so much to think about when you are selling then buying a new home but we had such a great team that it all went without a hitch.

We are sure that your enthusiasm and professionalism inspired and motivated that team and your honesty and integrity gave confidence to prospective purchasers.

We wish you every success in the future and would not hesitate to recommend you to anyone thinking of moving - and indeed we already have."

Jill & John Marshall, North Oxford

(Still the highest price yet achieved in the development)

 

3_park_end_cott_bladon

 

"We are writing to express our thanks and appreciation to you both for the honest and professional advice and assistance we received during the successful marketing and sale of our home.

It was your enthusiasm and helpfulness during our search for a home that led us to use your services, and we will certainly use you again;  we wish you the very best for the future and will be recommending your company to our friends and family."

James and Steffi McKenzie, Bladon - sellers

"It was great news to hear after such a long time that contracts were exchanged last Friday. Whilst a house can sometimes sell itself , and make easy money for an estate agent (!) sometimes the opposite is true, and sales and chains all too easily collapse. I believe the fact that we have exchanged is in no small part due to Lucy's perseverance, can-do attitude and determination - I genuinely believe that without this the sale would have collapsed. When Lucy was on holiday it also felt pretty seamless working with James Cridland rather than Lucy, which i'm sure has to be down to effective teamwork."

Mr Sayers, Bladon - buyer

 

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"I have come to know James through the sale and purchase of several of our properties in Oxford. I have always been impressed with his passion for and commitment to his profession. I found him well-informed, pro-active, tactful, professional and a joy to work with."

Dr S Safi, Oxford

 

 

 

 

10_Portland_Rd

"...When you were selling our house, James, we sometimes found it difficult to remember that you were an estate agent, judging from those we had dealt with in the past. If the word gets round that you can sell houses efficiently without once antagonising the vendors - on the contrary earning their respect - you should be made. You certainly deserve success and we hope you get it.

All good wishes to you both - we hope our paths cross again soon,"

Dr and Mrs Powell, Oxford

 

 

86_Sth_St_Caulcott"Having experienced very poor service from a well-known estate agent (4 viewings in two months) James took over the task of selling our house in an enthusiastic and proactive manner. As promised we had numerous viewings in a short space of time and we quickly had a buyer. James negotiated the best deal for us but managed the very delicate balance of keeping the buyer happy too.

I have and will continue to recommend James to friends because he is an estate agent with a hunger for selling houses whilst maintaining an integrity which one does not normally associate with estate agents!"

Mr and Mrs Whitwell, Kirtlington

 

 

129_Harefields"I was confident that Cridlands would be the right choice for the sale of my property and that confidence was not misplaced. James understands the market so well that he was able to find a great match within a matter of days and having discussed the initial guide price, we received a very good offer shortly after that.  What was more remarkable is that this was at a time when 5 other houses were on the market in the same road!

I found both James and Lucy to be a wonderful mixture of down to earth and extremely professional.  I now recommend Cridlands to everyone who is thinking of selling or buying - what a great team!"

Mrs Bradley, Oxford

 

 

 

8_Thorncliff_rd

"We have had two experiences of your service and have been delighted on both occasions.

Both sales were characterised by very prompt service, the best available valuations (and we did look around) and the sales flew out of the window before the brochures were produced. The sales then proceeded almost uneventfully. I suspect you know your client base well.

 

 

 

 

18_Blandford_AveYour sales terms were most reasonable (for Estate Agents!) and so you have some very satisfied customers."

 

Dr and Mrs Curry, Oxford

 

 

 

 

 


3_The_Paddox

"The sale could not have been easier, or more successful. Your confidence that you could achieve a good price for our property was what brought us to market initially and your professional judgement was excellent. Selling a little above asking price to the first viewer was unexpected, but a very welcome achievement.

Of course there is usually more to a house move than selling a property and you were tireless in your efforts to bring the related purchase and sale to completion. This is my second move with you and I cannot recommend you highly enough. Your professionalism and enthusiasm are quite remarkable and greatly exceeds that of other agents with whom I have had dealings."

Mr Young, Oxford

 

35_Knott_Oaks

"Laura and I would like to take the opportunity to thank you for the professional service provided by you when dealing with the sale of our property. At every stage we were kept updated and were impressed that even when there was no progress a courtesy call was received, keeping us informed and telling us what should happen next, which always put our mind at ease.

House sales by their nature can be very stressful but we both feel that this particular experience has been incredibly smooth especially considering all the unforeseen problems we encountered. This we have no doubt was due to your efficiency and professionalism.

In the future, if we look to move again, we will have no hesitation in instructing your firm."

 

Mr and Mrs Snook, Combe